How can we help?

For questions, bug reports, or purchase help, email lode@dalfidan.dev. Include your iOS version and the steps that led to the issue. Please do not attach private notes or recordings unless they are essential and you are comfortable sharing them.

Frequently asked questions

Where are my notes stored?

Your notes, audio, and scans are stored locally on your device. You can create a portable backup from Settings.

Can I use Lode without Pro?

Yes. Capture, transcription, search, backup, and export remain available. Pro unlocks ongoing AI structuring, connections, resurfacing, answers, and other intelligence features.

Which iPhones support Pro?

Pro features run on Apple Intelligence on your device, so they need an iPhone that supports it (iPhone 15 Pro or later) with Apple Intelligence turned on in Settings → Apple Intelligence & Siri. Lode disables the purchase and tells you why when your iPhone can’t run them. Capture, search, backup, and export work on every supported iPhone.

How do I move to a new phone?

On the old phone, choose Settings → Create Backup. Save the file somewhere you control. On the new phone, choose Settings → Restore Backup.

How do I delete everything?

Open Settings and choose Delete All Data. This permanently removes local notes and their associated audio and scans. Copies you exported elsewhere are not affected.

How do I share a note with an AI assistant?

Open a note, tap the sparkle menu, and choose the destination. Review the content before sharing; the selected service’s privacy policy applies after you send it.